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 Posted:  12/23/2013 16:10

'Smishing' — Visa Text Message Fraud

More smishing

Once again, we alert you to a "text message" that scammers are using in an attempt to steal our members' personal information.  It's called "Smishing" (SMS + Phishing), and is a form of text-message fraud that occurs when criminals, posing as financial institutions, attempt to dupe mobile phone users into revealing personal information by calling a phone number.


  • PLCU will never contact you by e-mail, phone, or text message and ask for your banking information.
  • Never include personal or sensitive information in a text or e-mail message.
  • If you need to telephone your bank or credit union, always use a phone number you obtained from a known source, such as your monthly statement, the official web site, or the phone book.  Never use a phone number from an unsolicited e-mail or text message.

If you receive a message like the one in the picture, ignore the message and delete it from your phone.  You should not reply by texting, nor respond to the phone number listed. 

Related Scams

Phishing — E-mails that lead you to a counterfeit web site that tries to get your personal information.

Vishing — E-mails that tell you to call an 800-number to "restore" your online banking account (after you give up personal information).

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