Posted: 7/28/2009 10:13
'Smishing' — Text Message Fraud
Once again, we alert you to a "text message" that scammers are using in an attempt to steal our members' personal information. It's called "Smishing" (SMS + Phishing), and is a form of text-message fraud that occurs when criminals, posing as financial institutions, attempt to dupe mobile phone users into revealing personal information by calling a phone number.
- PLCU will never contact you by e-mail, phone, or text message and ask for your banking information.
- Never include personal or sensitive information in a text or e-mail message.
- If you need to telephone your bank or credit union, always use a phone number you obtained from a known source, such as your monthly statement, the official web site, or the phone book. Never use a phone number from an unsolicited e-mail or text message.
If you receive a message like the one in the picture, call us immediately (toll-free) at 888-495-3400. You should not reply by texting, nor respond to the phone number listed. In addition, you may contact us, and e-mail or forward any suspicious messages you receive to email@example.com.
Phishing — E-mails that lead you to a counterfeit web site that tries to get your personal information.
Vishing — E-mails that tell you to call an 800-number to "restore" your online banking account (after you give up personal information).