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There are many ways to contact someone at PLCU 

Contact Us

We're here for you

Call Center
Phone: 858-495-3400
Toll-Free: 888-495-3400
Fax Number: 858-495-3416
Email: callcenter@plcu.com

 Web Chat is available during call center hours

Call Center Hours: Monday through Friday 7am to 6pm and Saturday 9am to 4pm

 


Real Estate:
Phone: 858-495-7158
Fax Number: 858-495-7148
Email: realestateloanprocessing@plcu.com


Arrow - Automated Telephone Teller:
858-495-0222


Routing Number:
322281484
 

Mailing Address for Correspondence, Loan Payments and Visa Payment:
9420 Farnham St.
San Diego, CA 92123
Mailing Address and Fax Number for Proof of Insurance: P.O. Box 924619Fort Worth, TX 76124Phone: 1-866-504-1986Fax number: 1-877-569-5719You may also upload your valid proof of insurance to: myloaninsurance.com

Security / Fraud Contact
If you suspect you've received a fraudulent e-mail, supposedly representing Point Loma Credit Union, forward it to us immediately at security@plcu.com.

 

Mortgage Loan Servicing
Qualified Written Requests, notifications of error, or requests for information concerning your loan must be directed to:

Point Loma Credit Union
Attention: Loan Servicing
9420 Farnham Street
San Diego, CA 92123

 

Management Group
If you need help on an account related issue, please contact our Call Center at the phone number or email-address listed above. You can also contact the PLCU management group with any comments or concerns, or simply to let us know how we are doing by clicking here.


Supervisory Committee
If you have questions, comments or concerns about your account or the credit union's operations, contact the credit union directly via e-mail at mgmt@plcu.com.
 

If you are not satisfied with the response, you can appeal the matter to the Supervisory Committee, which will conduct an additional, independent review. Supervisory Committee correspondence should be mailed or emailed to the following addresses:

Supervisory.committee@plcu.com

The Supervisory Committee
Point Loma Credit Union
P.O. Box 420418
San Diego, CA 92142-0418